Principal Support Engineer

Bangalore

As Principal Engineer you’ll be expected to:

  • Serve as a technical lead on our most demanding, cross-functional projects.
  • Ensure the quality of architecture and design of systems.
  • Functionally decompose complex problems into simple, straight-forward solutions.
  • Fully and completely understand system interdependencies and limitations.
  • Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
  • Leverage knowledge of internal and industry prior art in design decisions.
  • Effectively research and benchmark company technology against other competing systems in the industry.
  • Contribute intellectual property through patents.
  • Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.
  • Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.

Basic Qualifications

  • Bachelor’s degree in computer science or equivalent
  • 18+ years of relevant, broad engineering experience required
  • In depth experience in Data Warehouses/Data lakes
  • In depth understanding of RDBMS/NoSQL
  • Experience in working with ML models
  • Experience in leading the delivery of large-scale systems focused on managing the infrastructure layer of the technology stack
  • Project management experience
  • Experience leading development life cycle process and best practices
  • Experience with Agile Management (SCRUM, RUP, XP), OO Modeling, working on internet, UNIX, Middleware, and database related projects
  • Experience mentoring/training the engineering community on complex technical issue

Preferred Qualifications

Passion for customer experience and usability, including successful delivery of customer self-service tools and automated management/optimization of services, and a strong services orientation

  • Master’s degree or higher preferred
  • Passion for customer experience and usability, including successful delivery of customer self-service tools and automated management/optimization of services, and a strong services orientation
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